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Refund & Cancellation Policy

Home Refund & Cancellation

Clear rules for subscription cancellations, failed payments and eligible refunds.

Effective and last updated: October 15, 2026

Quick summary: Current plans do not auto-renew unless clearly stated at checkout. Eligible refund requests should be raised within 7 calendar days. Approved online-payment refunds are returned to the original payment method and usually reflect within 5–7 working days after initiation.

1. Scope

This policy applies to subscription plans and paid digital services purchased directly from C PLUS PLACEMENT DOT COM PRIVATE LIMITED through careerplus-jobs.com or its official application.

2. Cancellation

You may ask us to cancel an unfulfilled assisted service or choose not to renew a subscription by emailing info@careerplus-jobs.com from your registered email address. Current fixed-period plans do not renew automatically unless the checkout expressly displays auto-renewal and you separately authorise it. Cancelling does not normally shorten already-paid access or create a pro-rata refund.

3. When a Refund May Be Approved

  • A duplicate payment was successfully captured for the same order.
  • Payment was captured but the purchased digital access was not activated within 24 hours, and we could not resolve the issue within a further 2 business days.
  • We cancelled or could not provide a paid service before delivery began.
  • The transaction was unauthorised and is validated through the payment provider or issuing bank process.
  • A refund is required under applicable consumer law.

4. Non-Refundable Situations

Except where required by law, a refund is not available after a paid feature has been materially used, a resume/career consultation or other assisted service has begun, downloadable or customised work has been delivered, the user changes their mind after service activation, an account is suspended for policy violations, or a job/application/hiring outcome does not meet expectations. We do not charge for or guarantee employment.

5. How to Request a Refund

Email info@careerplus-jobs.com within 7 calendar days of payment with your registered name, email, order/transaction ID, amount, payment date and reason. Do not send card numbers, CVV, UPI PINs, passwords or OTPs. We may request reasonable evidence needed to investigate.

6. Review and Processing Timeline

We aim to acknowledge requests within 2 business days and communicate a decision within 5 business days after receiving complete information. Approved online-payment refunds are initiated to the original payment source only. After initiation, banks and payment providers generally take 5–7 working days to reflect the credit; actual timing may vary by provider. We do not issue cash refunds for online payments.

7. Failed or Pending Transactions

If a payment fails or remains pending, do not make repeated payments immediately. Check your bank statement and account status first. If an amount is debited without a successful order, it may be automatically reversed by the bank/payment provider. Contact us if the amount is not reversed within the provider’s stated timeline.

8. Chargebacks and Disputes

Please contact us before raising a chargeback so we can investigate quickly. This does not restrict any right to approach your bank, payment provider or a competent authority.

9. Contact

C PLUS PLACEMENT DOT COM PRIVATE LIMITED
Email: info@careerplus-jobs.com
Phone: +91-121-3557594
Office: FF | Office No. 18 - 1 & 2, City Super Market, Sardhana Road, Opp. Meera Jewel House, Kanker Khera, Meerut, Uttar Pradesh – 250001, India.

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